Privacy Policy – Sixgame Pakistan Data Protection & Your Rights

This Privacy Policy is issued by Sixgame, the operator of the online gaming and sports betting platform accessible at sixgame.ws. Throughout this document, references to "Sixgame", "we", "our", or "us" refer to the Sixgame platform and the entity responsible for operating it. References to "you" or "your" refer to any individual who registers an account, visits the platform, or interacts with Sixgame in any way.

Sixgame operates a platform designed specifically for Pakistani players, offering cricket betting, PSL markets, live casino, online casino games, Aviator, esports betting, and sports betting. All accounts are maintained in Pakistani Rupees and all payment processing is conducted through Pakistani payment channels including Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, and Visa/Mastercard.

As the data controller for the personal information you provide when using Sixgame, we are responsible for ensuring it is collected lawfully, processed fairly, stored securely, and used only for the purposes described in this policy. If you have any questions about our role as data controller or about this Privacy Policy, contact us at support@sixgame.ws.

Sixgame collects personal data in two categories: information you provide directly to us, and information that is collected automatically when you use the platform.

We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is required for standard identity verification (CNIC photograph). If we ever need to collect additional sensitive data, we will seek your explicit consent before doing so.

Sixgame collects your personal data through the following channels:

• Direct submission: When you register an account, complete KYC verification, make a deposit or withdrawal request, contact customer support, or respond to a promotion, you provide data directly to Sixgame.
• Automatic collection: When you visit sixgame.ws or use any Sixgame service, our servers automatically record your IP address, device and browser information, the pages you visit, and how you interact with the platform. This happens every time you load a page or place a bet.
• Cookies and tracking technologies: Sixgame uses cookies and similar technologies to maintain your login session, remember your preferences, analyse platform usage, and detect fraud. See Section 6 for full cookie details.
• Payment processors: When you deposit or withdraw using Easypaisa, JazzCash, NayaPay, SadaPay, or bank IBFT, the payment processor shares transaction confirmation data with Sixgame to complete the transaction and verify the payment method belongs to you.
• Identity verification providers: During KYC, Sixgame may use a third-party identity verification service to confirm the authenticity of your submitted documents. This service processes your CNIC or passport image but does not retain it beyond the verification process.
• Publicly available sources: In certain fraud prevention or KYC circumstances, Sixgame may verify information against publicly available records.

Sixgame uses the personal data collected for the following specific purposes. We process data only where we have a lawful basis to do so — either because it is necessary to perform our contract with you, because we have a legitimate business interest, because it is required by law, or because you have given consent.

• Account management: Creating and maintaining your Sixgame account, verifying your identity, managing your PKR balance, and providing access to all platform features.
• Payment processing: Facilitating deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, and card. Verifying that payment methods belong to you and preventing unauthorised transactions.
• KYC and fraud prevention: Verifying your age (18+), confirming your identity, and detecting and preventing fraudulent activity, money laundering, and other prohibited activities as described in the Terms and Conditions.
• Platform operation and improvement: Analysing how players use Sixgame to improve the platform experience, identify technical issues, optimise the cricket betting and casino sections, and develop new features.
• Customer support: Responding to queries, resolving complaints, and communicating with you about your account, transactions, or any issue you raise with the support team.
• Promotions and communications: Sending you information about bonuses, promotions, and platform updates — but only where you have not opted out of marketing communications. You can unsubscribe at any time.
• Legal and regulatory compliance: Meeting any obligations imposed by applicable law, including record-keeping, reporting, and responding to lawful requests from regulatory or law enforcement authorities.
• Responsible gaming: Monitoring betting patterns where necessary to identify potential problem gambling behaviour and to administer responsible gaming tools such as deposit limits and self-exclusion.

Sixgame does not sell your personal data. We share your data only with the following categories of third parties, and only to the extent necessary for the stated purpose:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners receive transaction data necessary to process your deposits and withdrawals. These providers handle your payment information under their own privacy and security standards.
• Identity verification providers: Third-party KYC services that verify the authenticity of your identity documents. These providers process your data under strict contractual confidentiality obligations.
• Game software providers: The companies that supply live casino, slot, and Aviator game software to Sixgame. Game software providers may process session data (stakes, game outcomes) to operate the games and provide technical support. They do not receive your identity or payment data.
• Fraud detection services: Third-party services that analyse account behaviour and transaction patterns to identify potential fraud or money laundering. These services process behavioural and technical data under data processing agreements with Sixgame.
• Cloud infrastructure and hosting providers: Sixgame uses secure cloud hosting services to operate the platform. Infrastructure providers process data only as directed by Sixgame under strict contractual terms.
• Legal and regulatory authorities: Where required by applicable law or a lawful authority request, Sixgame may disclose personal data to regulatory bodies, law enforcement agencies, or courts. Sixgame will notify you of any such disclosure where permitted by law.

All third parties that process personal data on behalf of Sixgame are required to handle it in accordance with applicable data protection standards and are bound by contractual data processing agreements. They are not permitted to use your data for any purpose other than the specific service they provide to Sixgame.

Sixgame uses cookies — small text files stored on your device — and similar tracking technologies to make the platform work properly and to improve your experience. Here is a clear explanation of the cookies we use:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while you navigate between pages, and security cookies that protect your account from cross-site request forgery. These cannot be disabled without breaking the platform.
• Functional cookies: Remember your preferences such as language settings, preferred payment method, and display preferences. These make the Sixgame experience more convenient on return visits.
• Analytics cookies: Help Sixgame understand how players use the platform — which pages are most visited, how long sessions last, where users drop off in the registration flow. This data is analysed in aggregate and is not used to identify you personally.
• Fraud prevention cookies: Track technical fingerprint data (browser version, device configuration, IP patterns) to identify and block suspicious activity. These are an important part of protecting both Sixgame and its players from fraud.

You can manage cookies through your browser settings. Blocking essential cookies will prevent Sixgame from functioning correctly — you will not be able to log in or place bets. Blocking analytics or functional cookies will not affect your ability to use the platform but may reduce the quality of your experience.

Sixgame does not use third-party advertising cookies or tracking pixels that allow external advertisers to monitor your activity across other websites.

Sixgame implements technical and organisational security measures designed to protect your personal data against unauthorised access, loss, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and Sixgame's servers is protected by SSL/TLS encryption. The padlock icon in your browser address bar confirms this connection is active.
• Encryption at rest: Personal and financial data stored on Sixgame servers is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to personal data within Sixgame is restricted on a need-to-know basis. Only staff members who require access to fulfil their specific role can access your data.
• Two-factor authentication (internal): Sixgame staff accessing systems that hold personal data must authenticate using two-factor methods.
• Regular security audits: Sixgame conducts regular internal and third-party security assessments to identify and address vulnerabilities.
• Incident response: In the event of a data breach that affects your personal data, Sixgame will notify you and the relevant authorities as required by law without undue delay.

While Sixgame takes every reasonable precaution to protect your data, no online system can guarantee absolute security. You also have a role in keeping your account safe — use a strong, unique password for Sixgame, do not share your login credentials, and contact support immediately if you suspect unauthorised access to your account.

Sixgame retains your personal data for as long as your account is active and for a defined period after your account is closed. Retention periods are based on what is operationally necessary and what is legally required.

• Active account data: Retained for the duration of your account being open and for a minimum of five years after closure, to meet standard financial record-keeping and anti-money-laundering requirements.
• KYC documents: Retained for five years after account closure in accordance with standard financial services compliance requirements.
• Transaction records: Deposits, withdrawals, bets, and wins are retained for five years after account closure.
• Support communications: Customer support emails, chat transcripts, and correspondence are retained for three years after the last interaction to allow Sixgame to refer back to prior conversations if a dispute arises.
• Technical and analytics data: Anonymised analytics data may be retained for longer periods as it cannot be linked back to an individual.

Once the applicable retention period expires, personal data is securely deleted or anonymised. Data that has been anonymised in a way that cannot be reversed is no longer considered personal data and is not subject to this Privacy Policy.

As a Sixgame player, you have a number of rights regarding the personal data we hold about you. These rights are explained below. To exercise any of them, contact us at support@sixgame.ws with the subject line "DATA REQUEST".

Sixgame will respond to all data rights requests within 30 days. In some cases, particularly complex requests may take up to 60 days — if this is the case, we will inform you within the initial 30-day window. There is no charge for exercising your rights. We may need to verify your identity before processing a data access or deletion request to ensure we are not disclosing your data to an unauthorised third party.

Sixgame is strictly intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered an account on Sixgame, please contact us immediately at support@sixgame.ws so we can investigate and close the account.

Sixgame takes age verification seriously. All new accounts are subject to age verification checks. Any account found to belong to a person under 18 will be closed immediately, and any deposits associated with the account will be returned after verification of the depositor's identity. Winnings associated with an under-age account will not be paid out.

Parents and guardians who are concerned about underage access to online gaming platforms are encouraged to use parental control software that can restrict access to gambling-related websites. The Responsible Gaming page on Sixgame provides further guidance on this topic.

The Sixgame platform does not contain links to external third-party websites in its navigation or main content. If you access Sixgame through an external link (for example from a search engine or a referral source), your interaction on the referring platform before arriving at Sixgame is governed by that platform's own privacy policy, not ours.

Game software embedded on Sixgame (live casino, slot games, Aviator) is provided by third-party game studios. These studios operate within Sixgame's platform environment and are subject to data processing agreements. They process only the game session data necessary to operate the game — they do not receive your identity or payment details. The privacy practices of game studio software operating within the Sixgame environment are covered by this Privacy Policy to the extent that data flows through Sixgame's systems.

Sixgame reviews this Privacy Policy regularly and will update it when our data practices change or when legal requirements require us to do so. When we make significant changes, we will notify you via your registered email address and post a prominent notice on the Sixgame platform for a reasonable period before the changes take effect.

Minor clarifications — correcting a typo, updating a contact email, or adding detail to an existing practice without changing its substance — may be made without advance notice. The "Last Updated" date at the top of this page always reflects the most recent revision.

Continuing to use Sixgame after the notified effective date of any Privacy Policy change constitutes your acceptance of the revised policy. If you disagree with a change, you may request account closure in accordance with the Terms and Conditions.

If you have questions about this Privacy Policy, about the personal data Sixgame holds about you, or about how to exercise your data rights, please contact us using the details below. We handle all privacy-related queries with care and respond within 30 days.

• Email: support@sixgame.ws — Use the subject line "PRIVACY QUERY" or "DATA REQUEST" as appropriate.
• Live Chat: Available on the Sixgame platform — click the chat icon from any page for real-time support.
• FAQ: Common questions are answered at sixgame.ws/faq.

For formal data rights requests (access, rectification, erasure, portability), please send your request by email from your registered Sixgame email address. This speeds up the identity verification step and ensures your request is handled by the right team. We will acknowledge receipt within 5 working days and provide a full response within 30 days.